1. Introduction
Ghostwrote LLP, doing business as Growth Ghost (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.
This document explains how we collect, use, and safeguard your personal information, including data collected through our website, services, and SMS communications.
By using our website (growthghost.com), services, or providing your personal information, you consent to this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number, business information.
• SMS Communication Data: Phone numbers used to opt into our messaging services.
• Automated Data Collection: IP address, browser type, device information.
• User-Provided Content: Information you provide in forms, surveys, or messages.
3. How We Use Your Information
We use your data to:
• Provide and improve our services.
• Send SMS messages, appointment reminders, and promotional offers.
• Respond to inquiries and provide customer support.
• Ensure compliance with legal obligations (e.g., TCPA, GDPR, and CCPA).
4. SMS & Text Messaging Policy
By providing your phone number and opting in via our forms, you agree to receive SMS messages from Growth Ghost.
• Opt-In: You may opt in by submitting your phone number through our booking forms, lead capture forms, or other channels.
• Message Frequency: Message frequency varies.
• Opt-Out: You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications.
• Help & Support: Reply HELP for assistance or contact us at dakota@growthghost.com.
• Message & Data Rates: Standard message and data rates may apply.
5. Data Sharing & Third-Party Services
We do not sell or rent your personal information. However, we may share data with:
• Service Providers: Trusted partners (e.g., GoHighLevel, Twilio, email/SMS providers) that assist in delivering our services.
• Legal Compliance: If required by law, regulation, or governmental request.
• Business Transfers: If Growth Ghost is involved in a merger, acquisition, or asset sale.
6. Data Security
We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is 100% secure. If you believe your data has been compromised, contact us immediately.
7. Your Rights & Choices
Depending on your location, you may have rights under CCPA, GDPR, or TCPA, including:
• Right to Access & Correct Your Data
• Right to Request Deletion
• Right to Object to Processing (e.g., marketing messages)
• Right to Withdraw Consent
To exercise these rights, contact us at [your support email].
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date. Continued use of our services after changes constitutes acceptance of the new policy.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: dakota@growthghost.com
Address: 128 City Road, London, England, United Kingdom